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  • Garden Hill Residence

Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains how AFS Agency collects, uses, stores and protects personal data when you visit afs.investments, submit an enquiry, request apartment information, arrange a property viewing or otherwise communicate with us regarding Garden Hill Residence.

We are committed to processing personal data lawfully, fairly and transparently in accordance with applicable data protection legislation, including Albanian Law No. 124/2024 “On Personal Data Protection” and, where applicable, the General Data Protection Regulation of the European Union.

1. Data Controller

The controller responsible for processing your personal data is:

Legal entity: AFS Agency / [insert registered legal company name]
Project: Garden Hill Residence
Registered address: [insert registered business address]
Project location: Arapaj, Albania
Email: AFSAGENCY@GMAIL.COM
Phone / WhatsApp: +355 68 449 9944

For any questions regarding this Privacy Policy or the use of your personal data, please contact us using the details above.

2. Personal Data We Collect

Depending on how you use the website and communicate with us, we may collect the following categories of personal data.

Information you provide directly

This may include:

  • your name;
  • telephone number;
  • email address;
  • preferred method of communication;
  • information included in your message or enquiry;
  • apartment preferences, including preferred size, layout, floor or budget;
  • preferred date and format for a property viewing;
  • information necessary to arrange an online or in-person consultation;
  • any other information you voluntarily provide.

Please do not submit sensitive personal information through the website forms unless we specifically request it and have a lawful reason to process it.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type and operating system;
  • approximate location based on IP address;
  • pages visited and time spent on the website;
  • date and time of access;
  • referring website;
  • technical logs, error reports and security information;
  • cookie identifiers and similar technologies.

Some of this information may be collected by our hosting, security, analytics or website service providers.

Communication data

When you contact us by email, telephone, WhatsApp or another communication platform, we may process:

  • your contact details;
  • the date and time of communication;
  • the content of your message;
  • information required to respond to your enquiry;
  • records of consultations, viewings and follow-up communication.

3. How We Use Your Personal Data

We may use your personal data to:

  • respond to apartment enquiries;
  • send available floor plans, prices and property information;
  • arrange online or in-person property viewings;
  • provide consultations regarding the purchase process;
  • contact you regarding apartments that match your preferences;
  • manage apartment reservation and purchase requests;
  • prepare documents and take steps before entering into an agreement;
  • maintain records of enquiries and client communications;
  • provide customer support;
  • improve the website and its content;
  • understand how visitors use the website;
  • maintain website functionality, security and fraud prevention;
  • comply with legal, accounting and regulatory obligations;
  • establish, exercise or defend legal claims;
  • send promotional communications where you have provided consent or where otherwise permitted by law.

We will not use your personal data for purposes that are incompatible with the purposes described in this Privacy Policy.

4. Legal Bases for Processing

We process personal data only where there is a valid legal basis.

Depending on the circumstances, processing may be based on:

Your consent

We may rely on your consent when you:

  • submit a contact or viewing request;
  • agree to receive promotional communications;
  • accept optional analytics or marketing cookies;
  • voluntarily provide information for a specific purpose.

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Steps taken at your request before entering into a contract

We may process your information when you ask us to:

  • provide apartment prices or floor plans;
  • arrange a viewing;
  • reserve an apartment;
  • explain purchase terms;
  • prepare documents related to a potential transaction.

Performance of a contract

Where you purchase or reserve an apartment, we may process your data as necessary to perform our obligations under the relevant agreement.

Compliance with legal obligations

We may process and retain information where required by applicable property, tax, accounting, anti-fraud, notarial or other legal requirements.

Legitimate interests

We may process data where necessary for our legitimate business interests, provided that these interests do not override your rights and freedoms.

These interests may include:

  • responding to enquiries;
  • managing client relationships;
  • improving our services;
  • protecting the website;
  • preventing misuse or fraud;
  • maintaining business records;
  • establishing or defending legal claims.

5. Contact Forms and Viewing Requests

When you complete a form on the website, we use the information you provide to respond to your request and provide information about Garden Hill Residence.

Required fields will be marked accordingly. Without certain information, such as your name or telephone number, we may be unable to contact you or process your request.

Submitting a form does not create a purchase agreement, reservation or other binding obligation.

6. Marketing Communications

We may send you information about available apartments, prices, special offers, project updates or similar property opportunities where:

  • you have specifically agreed to receive such communications;
  • you have requested relevant information; or
  • marketing communication is otherwise permitted under applicable law.

You may opt out at any time by:

  • replying to the communication;
  • asking our manager to stop contacting you;
  • contacting us at AFSAGENCY@GMAIL.COM.

Once you opt out, we will stop using your personal data for direct marketing. We may retain limited information necessary to record and respect your request.

Under Albanian data protection law, individuals have the right to object to the use of their data for direct marketing at any time.

7. Cookies and Similar Technologies

The website may use cookies and similar technologies to ensure proper functionality, remember preferences, improve performance and understand how visitors interact with the website.

Cookies may include:

Strictly necessary cookies

These cookies are required for the website to function correctly, maintain security and process form submissions.

Preference cookies

These cookies remember settings such as language preferences.

Analytics cookies

Where enabled and accepted, analytics cookies help us understand website traffic, page performance and visitor interactions.

Marketing cookies

Where enabled and accepted, marketing cookies may be used to measure advertising performance or display relevant advertising.

Non-essential cookies should only be activated after you provide consent through the cookie banner, where such consent is required.

You can manage cookies through the cookie settings available on the website or through your browser settings. Blocking certain cookies may affect website functionality.

Only keep the analytics and marketing sections above if these tools are actually installed on the website.

8. WhatsApp and External Communication Services

The website may include links that allow you to contact us through WhatsApp.

When you click a WhatsApp link, you leave our website and interact with a third-party service. WhatsApp may process your telephone number, profile information, message content, device information and other data in accordance with its own terms and privacy policy.

We are responsible for how we use the information you send to us, but we are not responsible for the independent processing activities of WhatsApp or other external platforms.

9. Sharing of Personal Data

We do not sell or rent your personal data.

We may share personal data only where necessary with:

  • authorised employees and sales representatives;
  • website hosting and maintenance providers;
  • customer relationship management and communication service providers;
  • email, telephone and messaging service providers;
  • analytics or advertising providers, where applicable and permitted;
  • lawyers, notaries, accountants and professional advisers;
  • property registration or administrative authorities;
  • public authorities where disclosure is required by law;
  • service providers involved in completing a reservation or property transaction;
  • potential successors in the event of a lawful business transfer, restructuring or sale.

Service providers may process personal data only for the relevant service and must apply appropriate confidentiality and security safeguards.

10. International Data Transfers

Some website, hosting, analytics, communication or cloud service providers may process personal data outside Albania or outside the country where you are located.

Where personal data are transferred internationally, we will take reasonable steps to ensure that an appropriate level of protection is provided. Depending on the destination and service provider, safeguards may include:

  • an adequacy decision;
  • standard contractual clauses;
  • contractual data protection obligations;
  • other safeguards permitted by applicable law.

The Albanian Information and Data Protection Commissioner supervises international transfers of personal data under the national legal framework.

11. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

As a general rule:

  • unanswered or unsuccessful property enquiries may be retained for up to 24 months after the last communication;
  • viewing and consultation records may be retained for up to 24 months after the last meaningful interaction;
  • marketing information may be retained until you withdraw consent or object to marketing;
  • reservation and purchase records may be retained for the duration of the transaction and for any additional period required by property, accounting, tax or other applicable laws;
  • technical and security logs may be retained for a limited period necessary to maintain website security;
  • cookie information is retained according to the duration stated in the cookie settings or cookie banner.

We may retain information for longer where necessary to comply with a legal obligation, resolve a dispute or establish, exercise or defend a legal claim.

12. Data Security

We use reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • misuse;
  • alteration;
  • disclosure;
  • destruction.

These measures may include access restrictions, secure hosting, password protection, software updates, encrypted connections and internal confidentiality requirements.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should avoid sending confidential documents or sensitive information through ordinary website forms unless requested through a secure channel.

13. Your Data Protection Rights

Subject to applicable law and any legal limitations, you may have the right to:

  • receive information about how your personal data are processed;
  • request access to your personal data;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • object to direct marketing at any time;
  • receive certain data in a structured and machine-readable format;
  • request the transfer of eligible data to another controller;
  • withdraw consent at any time;
  • request information about recipients of your data;
  • avoid decisions based solely on automated processing where they produce legal or similarly significant effects;
  • lodge a complaint with the competent supervisory authority.

Requests should be sent to AFSAGENCY@GMAIL.COM. We may ask you to provide information necessary to confirm your identity before responding.

Under Albania’s Law No. 124/2024, requests concerning access, correction and erasure should generally be handled no later than 30 days after receipt, subject to applicable conditions and exceptions.

14. Automated Decision-Making

We do not currently use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide the information required by applicable law.

15. Children’s Privacy

The website and the apartments marketed through it are not directed at children.

We do not knowingly collect personal data directly from individuals under the applicable age of legal consent. If you believe that a child has provided personal information through the website, please contact us so that we can review and, where appropriate, delete the information.

16. Third-Party Websites

The website may contain links to external websites, maps, social media platforms or communication services.

External services operate under their own privacy policies. We are not responsible for the content, security or privacy practices of third-party websites and recommend reviewing their privacy information before providing personal data.

17. Complaints

Please contact us first if you have a concern about how we process your personal data. We will make reasonable efforts to review and resolve your request.

You also have the right to submit a complaint to:

Commissioner for the Right to Information and Protection of Personal Data

Address: Rr. “Abdi Toptani”, Nd. 5, Postal Code 1001, Tirana, Albania
Email: info@idp.al
Telephone: +355 4 223 7200

The Commissioner is Albania’s independent supervisory authority for personal data protection and accepts complaints from individuals who believe that their personal data have been processed unlawfully.

18. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect:

  • changes to the website;
  • new services or technologies;
  • changes in our processing activities;
  • legal or regulatory requirements.

The updated version will be published on this page with a revised “Last updated” date.

Material changes may also be communicated through the website or another appropriate method.

19. Contact Us

For questions, requests or concerns regarding personal data, contact:

AFS Agency / Garden Hill Residence
Email: AFSAGENCY@GMAIL.COM
Phone / WhatsApp: +355 68 449 9944
Address: [insert registered business address]

floor 4 apartment 16
16 квартира
Kitchen - example
Bathroom
Apt. №16

Floor:

Fourth

Type:

2+1

Area:

72m²

District:

Arapaj

Description

This apartment is an excellent choice for anyone looking for more than a holiday home by the sea and wanting a comfortable full-time residence. The second room can be used as a child’s bedroom, a guest room or a home office without taking up space in the open-plan kitchen and living area.

The apartment will be delivered with completed interior finishes, a fitted kitchen and a finished bathroom. Layout adjustments can be agreed upon request. The apartment may be suitable for obtaining residence permits for up to two people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 4 apartment 15
15 квартира
Kitchen - example
Bathroom
Apt. №15

Floor:

Fourth

Type:

1+1

Area:

52m²

District:

Arapaj

Description

This apartment is well suited to a couple or as a rental property, offering a spacious open-plan kitchen and living area, a separate bedroom and a generous balcony. The entrance does not open directly into the living room, which preserves privacy from the moment you step inside and provides space for a wardrobe.

All major work is already included in the price: completed interior finishes, a fitted kitchen, a finished bathroom and renewed utility systems. All that remains is to add your furniture. Layout modifications are available upon request. The apartment may be suitable for obtaining residence permits for up to two people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
14 квартира
floor 4 apartment 14
Kitchen - example
Bathroom
Apt. №14

Floor:

Fourth

Type:

1+1

Area:

52m²

District:

Arapaj

Description

The spacious open balcony extends the kitchen and living area, creating a dedicated place for breakfast, reading or relaxing in the evening while watching the sunset. The interior is efficiently planned, with no long corridors: there is a separate bedroom, a large shared living area and compactly arranged utility spaces.

You are not buying an apartment in a building that is still at the foundation stage, but in an already constructed property where the utility systems are currently being replaced and the interiors renovated. A fitted kitchen, finished bathroom and completed interior finishes are included in the price. The apartment may be suitable for obtaining residence permits for up to two people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 4 apartment 13
13 квартира
Kitchen - example
Bathroom
Apt. №13

Floor:

Fourth

Type:

2+1

Area:

72m²

District:

Arapaj

Description

The apartment will be ready to move into once furnished, with completed interior finishes, a fitted kitchen and a fully equipped bathroom already included. Layout modifications can be arranged upon request. The apartment may be suitable for obtaining residence permits for up to two people.

 

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 3 - apartment 12
floor 3 - apartment 12
Kitchen - example
Bathroom
Apt. №12

Floor:

Third

Type:

1+1

Area:

67m²

District:

Arapaj

Description

A large open area runs along two sides of the apartment, providing plenty of space for both morning coffee and relaxing outdoors in the evening. The bedroom and living room are separate, so the apartment does not feel like a studio despite its compact size.

The sea can be reached quickly on foot or by car, while the building remains away from the crowds and noise of the beachfront. Completed interior finishes, a fitted kitchen and a finished bathroom are already included in the price. The layout can be adjusted upon request. The apartment may be suitable for obtaining residence permits for up to two people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 3 - apartment 11
floor 3 - apartment 11
Kitchen - example
Bathroom
Apt. №11

Floor:

Third

Type:

2+1

Area:

60m²

District:

Arapaj

Description

Two spacious, well-proportioned bedrooms make furnishing easy, with no narrow corners or awkward areas. Each room can comfortably accommodate a bed, wardrobe and desk, while the large open-plan kitchen and living area remains the shared heart of the apartment.

The building is located in a quiet area close to the sea, outside the zones that are regularly affected by flooding during the rainy season. The apartment will be delivered with completed interior finishes, a fitted kitchen and a finished bathroom. Layout modifications are available upon request. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 3 - apartment 10
floor 3 - apartment 10
Kitchen - example
Bathroom
Apt. №10

Floor:

Third

Type:

2+1

Area:

67m²

District:

Arapaj

Description

The spacious living area offers a level of freedom rarely found in resort properties. There is enough room for a large dining table, a comfortable sofa and a full-size kitchen without having to push everything against the walls.

The two bedrooms are arranged in a separate zone, making the layout convenient for a family, visiting guests or working from home. Completed interior finishes, a fitted kitchen and a fully equipped bathroom are included in the price. The building has already been constructed, and all utility systems will be completely renewed. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 3 - apartment 9
floor 3 - apartment 9
Kitchen - example
Bathroom
Apt. №9

Floor:

Third

Type:

2+1

Area:

56m²

District:

Arapaj

Description

The building is located in a quiet area close to the sea, outside the zones that are regularly affected by flooding during the rainy season. The apartment will be delivered with completed interior finishes, a fitted kitchen and a finished bathroom. Layout modifications are available upon request. The apartment may be suitable for obtaining residence permits for up to two people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 2 apartment 8
floor 2 - apartment 8
Kitchen - example
Bathroom
Apt. №8

Floor:

Second

Type:

1+1

Area:

65m²

District:

Arapaj

Description

A large, spacious balcony runs along the corner façade and noticeably extends the apartment’s living space. It is an ideal place for outdoor breakfasts, a pair of comfortable chairs or a cosy evening relaxation area.

Inside, the apartment features a spacious open-plan kitchen and living area, a separate bedroom and plenty of wall space for built-in wardrobes. The building is not being constructed from scratch — it is already standing and is currently undergoing a complete modernisation. Interior finishes, a fitted kitchen and a finished bathroom are included in the apartment price. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 2 apartment 7
floor 2 - apartment 7
Kitchen - example
Bathroom
Apt. №7

Floor:

Second

Type:

1+1

Area:

60m²

District:

Arapaj

Description

In this apartment, more space is dedicated to everyday living rather than unnecessary corridors. The large open-plan kitchen and living area opens onto a spacious balcony — an ideal place to spend the evening and enjoy the sunset.

The separate bedroom remains quiet and private. All the essential work will be completed before you move in, including finished interiors, a fitted kitchen, a completed bathroom and renewed utility systems. All you will need to do is choose your furniture. The layout can be adjusted if required. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 2 apartment 6
floor 2 - apartment 6
Kitchen - example
Bathroom
Apt. №6

Floor:

Second

Type:

1+1

Area:

58m²

District:

Arapaj

Description

The wide open-plan kitchen and living area is the main advantage of this layout. There is enough space for a proper work area, a dining table and a large sofa — not just compact furniture.

The bedroom is separate, while the compact entrance area takes up very little usable space. The apartment is located in the peaceful Arapaj area, with easy access to the sea. It will be delivered fully ready for furnishing, with completed interior finishes, a fitted kitchen and a finished bathroom. Layout modifications are available upon request. The apartment may be suitable for obtaining residence permits for up to two people.

The balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 2 apartment 5
floor 2 - apartment 5
Kitchen - example
Bathroom
Apt. №5

Floor:

Second

Type:

1+1

Area:

~68m²

District:

Arapaj

Description

A spacious family apartment with two separate bedrooms and a large shared living area. There is no need to sacrifice the living room for an extra sleeping space: everyone has their own room, while the full-size open-plan kitchen and living area remains available for family meals and gatherings.

The building has already been constructed and is currently undergoing renovation, including the replacement of all utility systems. A fitted kitchen and finished bathroom are included in the price. Layout adjustments can be agreed upon request. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 1 apartment 4
1 floor apartment 4
Kitchen - example
Bathroom
Apt. №4

Floor:

First

Type:

1+1

Area:

57m²

District:

Arapaj

Description

Its corner position gives this apartment more exterior walls, natural light and a greater sense of space. The apartment has a private terrace where you can place a table and chairs or create a green relaxation area overlooking the evening sky.

The bedroom is separated from the open-plan kitchen and living area, while the entrance provides space for built-in wardrobes. The apartment will be delivered with completed interior finishes, a fitted kitchen and a finished bathroom. The layout can be adjusted upon request. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 1 apartment 3
1 floor apartment 3
Kitchen - example
Bathroom
Apt. №3

Floor:

First

Type:

1+1

Area:

56.5m²

District:

Arapaj

Description

The main advantage of this apartment is its spacious living area with direct access to a private terrace. There is enough room for a full-size kitchen, a large dining table and a sofa without making the space feel cramped or turning it into a passageway.

The bedroom is separate from the living area, ensuring privacy and comfort even when you have guests. The price already includes completed interior finishes, a fitted kitchen and a fully equipped bathroom. Layout modifications are available upon request. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing
floor 1 apartment 2
1 floor apartment 2
Kitchen - example
Bathroom
Apt. №2

Floor:

First

Type:

1+1

Area:

56.5m²

District:

Arapaj

Description

A practical and comfortable apartment for a couple, featuring a separate bedroom, a spacious open-plan kitchen and living area, and a private terrace. With almost no unnecessary corridors, every square metre is used efficiently.

The sea is approximately 1,200 metres away, and the building is located in the quiet Arapaj area, away from the noise of the beachfront. The balconies offer views of the hills, private villas and the sunset.

The apartment will be delivered with completed interior finishes, a fitted kitchen and a finished bathroom — only furnishing will be required. The layout can be modified upon request. The apartment may be suitable for obtaining residence permits for up to two people.

Book the viewing
floor 1 apartment 1
1 floor apartment 1
Kitchen - example
Bathroom
Apt. №1

Floor:

First

Type:

1+1

Area:

57m²

District:

Arapaj

Description

The largest apartment on the floor features two separate bedrooms, a spacious open-plan kitchen and living area, and a private open terrace. There is plenty of room for both family dinners and quiet personal time.

The apartment is sold with completed interior finishes, a fitted kitchen and a fully equipped bathroom — all that remains is to add your furniture. The layout can be adjusted upon request. The building has already been constructed and is currently undergoing modernisation, including the complete replacement of all utility systems. The apartment may be suitable for obtaining residence permits for up to three people.

The sea is approximately 1,200 metres away. The Arapaj area remains peaceful even during the tourist season, while the balconies offer views of the hills, private villas and the sunset.

Book the viewing